Comments on: Watch your fingers: Maclaren baby stroller recall

By: Finger trap – Graco stroller recall « PIC Current

Finger trap – Graco stroller recall « PIC Current — Thu, 21 Jan 2010 00:24:08 +0000

[...] few months ago Maclaren recalled millions of strollers with defective hinges. Now, Graco Children’s Products Inc. is also [...]

By: Barbara

Barbara — Thu, 03 Dec 2009 01:34:16 +0000

Practical information after all recalls on baby products lately. I like your site, will share with friends.

By: Crib recall and drop-side dangers « PIC Current

Crib recall and drop-side dangers « PIC Current — Tue, 24 Nov 2009 21:58:00 +0000

[...] this month, a massive stroller recall had parents worried about pinching fingers and anxious to get a repair kit. But now the risk of [...]

By: Watch Your Fingers: Maclaren Baby Stroller Recall « Pic Current « halloweenwitch

Thu, 19 Nov 2009 13:29:47 +0000

[...] Maclaren stroller recall Nearly a million Maclaren baby strollers are being recalled due to a side hinge which could cut off your child’s fingertips. The company issued a voluntary recall after receiving reports of 15 injuries, …Read More [...]

By: Double Maclaren Stroller

Double Maclaren Stroller — Thu, 19 Nov 2009 07:39:32 +0000

For any couple who have two small children or twins then purchasing a double stroller is crucial. Not only are they very convenient but it makes going out for day trips or shopping a lot easier on the parents as well. There are many different types available and one model that is proving very popular is the Combi double stroller.

By: Alexis Cala

Alexis Cala — Wed, 11 Nov 2009 00:32:55 +0000

Thanks for the comment Jon,

I am sure many folks shared your frustration after trying to access Maclaren’s site only to find they couldn’t. Fortunately, it seems the site is back up for now. If you’re still having problems or you just need the order form for the repair kit, try:

http://recall.maclarenbaby.com/order.php

By: Jon Michaeli

Jon Michaeli — Tue, 10 Nov 2009 18:56:43 +0000

Personally I find it inexcusable Maclaren didn’t plan for a huge spike in traffic to its site. It shows they don’t really “get” their market (Type A, educated, super vocal and engaged) or the communication channels they use to share information.

Feel free to check out my blog post for more of my opinion on the recall…

http://jmichaeli.wordpress.com/2009/11/09/maclaren-crisis-management-gone-wrong/